PRIVACY POLICY

Core Assist Pro values your privacy and is committed to protecting your personal information.

Information We Collect

We may collect:

• Name

• Email address

• Phone number

• Billing information

• Device information

• Operating system

• Printer model

• Diagnostic information

• Remote session logs (where applicable)

How We Use Your Information

We use collected information to:

• Provide technical support

• Respond to inquiries

• Schedule appointments

• Process payments

• Improve our services

• Prevent fraud

• Maintain service records

• Comply with legal obligations

Remote Support

When you authorize a remote support session, our technicians may temporarily access your computer solely to diagnose and resolve the issue you requested. We do not intentionally access personal files unless necessary for troubleshooting and with your permission.

Payment Information

Payments are processed through secure third-party payment providers. Core Assist Pro does not store complete credit card information on its servers.

Cookies

Our website may use cookies to:

• Improve website functionality

• Remember preferences

• Analyze traffic

• Enhance user experience

You may disable cookies through your browser settings.

Information Sharing

We do not sell your personal information. Information may be shared only with:

• Payment processors

• Hosting providers

• Service partners

• Legal authorities when required by law

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no online system can be guaranteed to be completely secure.

• Access your data

• Correct inaccurate information

• Delete eligible information

• Request a copy of collected information

• Opt out of certain data processing activities

To exercise these rights, contact us using the information provided on our website.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy at any time. Changes become effective upon posting on this website.