TERMS & CONDITIONS
Acceptance
By using Core Assist Pro, you agree to these Terms & Conditions. If you do not agree, please discontinue use of our services.
Independent Service Provider
Core Assist Pro is an independent third-party technical support provider. We are not affiliated with any printer manufacturer.
Services
We provide assistance including but not limited to:
• Printer installation
• Driver installation
• Wireless setup
• Network printer configuration
• Printer troubleshooting
• Print quality issues
• Scanner configuration
• Operating system compatibility
• Software installation
• Remote technical support
Remote Support Authorization
By requesting remote support, you authorize our technicians to access your computer solely for resolving your reported issue.
You may terminate the remote session at any time.
Customer Responsibilities
Customers agree to:
• Provide accurate information.
• Maintain backups of important files.
• Ensure legal ownership or authorization to access the device being serviced.
• Follow technician instructions during support.
No Guarantee
While we strive to resolve all technical issues, we do not guarantee:
• 100% issue resolution
• Compatibility with all devices
• Continuous availability of services
• Error-free operation
Some issues may require hardware replacement or manufacturer assistance
Fees
• Support services may require payment.
• Pricing will be disclosed before work begins.
• Additional work requested beyond the original scope may incur additional charges.
Refund Policy
• Refund eligibility is determined based on the nature of the service provided.
• Refunds may not be available after services have been fully rendered.
• Customers should contact our support team regarding refund requests.
Limitation of Liability
To the fullest extent permitted by law, Core Assist Pro shall not be liable for:
• Data loss
• Business interruption
• Lost profits
• Hardware failure
• Software corruption
• Incidental damages
• Consequential damages
• Indirect damages
Our maximum liability shall not exceed the amount paid for the specific service giving rise to the claim.
Intellectual Property
All content on this website, including text, graphics, logos, icons, and design elements, is the property of Core Assist Pro unless otherwise stated. Unauthorized reproduction is prohibited.
Third-Party Trademarks
All third-party trademarks remain the property of their respective owners.Their use is solely for identification and compatibility purposes.
Service Availability
We reserve the right to:
• Modify services
• Suspend services
• Refuse service
• Update pricing
• Discontinue any feature without prior notice
Governing Law
These Terms shall be governed by the laws of the United States and the applicable state in which Core Assist Pro operates, without regard to conflict of law principles.
Changes
Core Assist Pro may revise these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the revised Terms.
Contact
For questions regarding these Terms, Privacy Policy, or Disclaimer, please contact Core Assist Pro using the contact information listed on the website.